Privacy Policy

Last Updated: October 27, 2026

Introduction

Welcome to Martnemo.

Martnemo operates the website https://martnemo.com and is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, browse our products, place an order, contact our customer service team, or otherwise interact with our services.

Martnemo offers a selection of garden and outdoor products, including garden chairs, outdoor benches, patio tables, sun loungers, and other outdoor furniture designed to make outdoor spaces more comfortable and functional.

This Privacy Policy applies to information collected through our website, online store, customer communications, and related services.

Our website is operated by Guangzhou Haidan Culture Media Co., Ltd. In this Privacy Policy, "Martnemo," "we," "us," and "our" refer to Martnemo and the company operating the website.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific processing activities, we will request that consent separately.

Information We Collect

We collect personal information that you voluntarily provide, information generated when you use our website, and information received from service providers and other permitted sources.

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact customer service, or otherwise interact with our website, we may collect your name, email address, telephone number, billing address, shipping address, order details, purchase history, return or refund information, and communications you send to us.

If you participate in promotions, submit product feedback, or voluntarily provide additional information, we may collect the information necessary to administer those activities.

Order and Payment Information

When you make a purchase, we collect information associated with your transaction, including the products purchased, order number, order value, payment status, billing details, delivery information, and transaction records.

Payments are processed through third-party payment providers. Depending on the payment method you select, your payment information may be collected and processed directly by the relevant provider in accordance with its own privacy policy and security practices.

We do not intentionally store complete payment card numbers or card security codes on our own systems when payment processing is handled by third-party providers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through server logs, cookies, pixels, scripts, and similar technologies.

This information may include your IP address, browser type, operating system, device type, device identifiers, language preferences, approximate geographic location, referring website, pages viewed, products viewed, search activity, time spent on pages, shopping cart activity, checkout interactions, and the date and time of your visit.

We may also collect information about how you navigate our website and interact with its features to help us understand visitor behavior, maintain website functionality, improve our services, and measure the performance of our marketing activities.

Information Received from Third Parties

We may receive information from payment processors, shipping companies, e-commerce service providers, analytics providers, advertising partners, fraud prevention services, and customer communication platforms.

Depending on the services involved, this information may include payment confirmations, delivery updates, technical information, advertising attribution data, website interaction events, and information necessary to maintain and improve our services.

We use information received from third parties in accordance with this Privacy Policy and applicable law.

How We Use Your Information

We use personal information for legitimate business purposes, including operating our online store, fulfilling customer requests, and improving your shopping experience.

We may use your information to process and confirm orders, collect payments, arrange shipping, provide tracking updates, manage returns and refunds, respond to customer inquiries, and communicate important information about your purchases.

We may also use personal information to maintain customer accounts, provide customer support, detect and prevent fraud, investigate suspicious transactions, protect our website and services, troubleshoot technical issues, and enforce our terms and policies.

Where permitted by law, we may analyze website traffic, evaluate product interest, measure advertising performance, understand shopping behavior, improve our product selection, and optimize our marketing campaigns.

If you subscribe to our newsletter or otherwise consent to receive promotional communications where required, we may send you product announcements, special offers, store updates, and other marketing messages. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

We may also process personal information when necessary to comply with legal obligations, respond to lawful requests, resolve disputes, establish or defend legal claims, or protect our rights and the rights of our customers.

Legal Bases for Processing

Where required by applicable privacy laws, including the laws of the European Economic Area and the United Kingdom, we process personal information on one or more lawful bases.

These bases may include performing a contract with you, obtaining your consent, complying with legal obligations, protecting legitimate business interests, preventing fraud, maintaining website security, and improving our services where those interests are not overridden by your rights and freedoms.

When processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Cookies and Similar Tracking Technologies

Martnemo may use cookies, pixels, scripts, tags, local storage technologies, and similar technologies to support the operation of our website and understand how visitors interact with our services.

Essential cookies may be used to enable shopping cart functionality, maintain checkout sessions, remember necessary preferences, support security measures, and facilitate order processing.

Analytics technologies may help us understand website traffic, product engagement, visitor navigation, and the effectiveness of website improvements.

Advertising and marketing technologies may be used to measure advertising performance, attribute purchases to marketing campaigns, build audience insights, and deliver or optimize advertisements based on relevant shopping activity.

Some cookies and tracking technologies may be provided by third parties and may allow those providers to collect information about your interactions with our website.

Where required by law, we will request consent before activating non-essential cookies or advertising technologies. You may manage available preferences through our cookie consent or preference controls, where provided, and through your browser settings.

Disabling certain cookies may affect the availability or functionality of some website features.

Advertising, Analytics, and AppLovin Disclosure

Where enabled on our website, Martnemo may use AppLovin Corporation and its advertising technology, including Axon, for advertising measurement, conversion tracking, campaign optimization, audience analysis, and related advertising activities.

AppLovin may use technologies such as pixels, scripts, or similar integrations to collect or receive information about interactions with our website and advertising services.

Depending on the integration, applicable permissions, and your privacy choices, information processed by AppLovin may include IP addresses, browser and device information, device identifiers, advertising identifiers, user or session identifiers, website browsing events, product views, search activity, shopping cart events, checkout interactions, purchase history, and interactions with advertisements.

Where provided by our store and permitted by applicable law, information may also include an email address, telephone number, city, state or region, country code, or postal code. The information processed depends on the technologies enabled, the information available, and the privacy settings and permissions applicable to your visit.

AppLovin may use this information to provide and improve its advertising services, measure campaign performance, attribute conversions, analyze advertising activity, and deliver or optimize advertisements that may be relevant to your interests. AppLovin may combine information received through its services with information obtained from other permitted sources in accordance with its own privacy policy.

We do not intentionally provide sensitive personal information or children's data to AppLovin. Any AppLovin integration must be configured and operated in accordance with applicable privacy requirements and restrictions on the information that may be shared.

AppLovin and its advertising partners may process information under their own privacy policies and may act as independent controllers for certain activities. Where required by applicable law, certain disclosures to advertising partners may be considered sharing, targeted advertising, or a sale of personal information, even if no money is exchanged directly for the information.

We do not sell personal information for monetary compensation. Where applicable law provides you with the right to opt out of the sale or sharing of personal information or targeted advertising, you may exercise that right through the available privacy preference controls on our website or by contacting us at [email protected].

For more information about AppLovin's collection and use of your information, visit https://legal.applovin.com/privacy/.

You may also submit requests concerning personal information associated with your email address or telephone number through AppLovin's Privacy Rights Request Portal at https://applovin.com/en/privacy-data-request.

For information associated with advertising identifiers, AppLovin may also provide access or deletion options through its Privacy Management Application. Any request submitted directly to AppLovin is subject to its identity verification procedures and applicable privacy practices.

Where required by law, we will provide an appropriate consent mechanism before activating non-essential advertising technologies and will respect applicable consent and opt-out choices.

How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, provide our services, fulfill orders, or comply with applicable law.

These parties may include our e-commerce platform, payment processors, shipping and delivery providers, fulfillment partners, customer service providers, website hosting providers, analytics services, advertising platforms, marketing service providers, and fraud prevention services.

We share only the information reasonably necessary for the relevant purpose, subject to applicable law and the arrangements governing our relationships with those providers.

We may disclose personal information when required by law, regulation, court order, or other lawful process. We may also disclose information when reasonably necessary to detect fraud, investigate security incidents, enforce our agreements, protect our legal rights, or protect the safety and rights of our customers and others.

If Martnemo undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize third parties receiving personal information for service delivery to use it for purposes that are inconsistent with their applicable contractual obligations or the law.

International Data Transfers

Martnemo and its service providers may process personal information in countries other than the country in which you reside.

As a result, your information may be transferred to or accessed from jurisdictions with privacy laws that differ from those in your location.

Where required by applicable law, we will use appropriate safeguards for international transfers, which may include contractual protections, recognized transfer mechanisms, or other legally accepted measures.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend on the type of information, the purpose for which it was collected, the duration of our relationship with you, applicable legal requirements, and the need to maintain records for accounting, tax, fraud prevention, dispute resolution, and legal compliance.

Order and transaction records may be retained for the period required by applicable laws. Customer communications may be retained as necessary to respond to inquiries and maintain service records.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal retention obligations.

Third-party service providers may retain information according to their own retention policies and legal obligations.

Data Security

We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These safeguards may include access controls, restricted permissions, secure service configurations, and measures intended to protect information during processing and transmission.

Payment information is handled through the relevant payment providers and their security systems where applicable.

Although we take reasonable measures to protect personal information, no method of electronic transmission, internet communication, or data storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to personal information we hold about you, obtain a copy of that information, correct inaccurate information, request deletion, restrict certain processing activities, or request the transfer of eligible information to another provider.

You may also have the right to withdraw consent, object to certain processing activities, opt out of targeted advertising or certain disclosures of personal information, and appeal a decision concerning a privacy rights request where applicable law provides that right.

If you are a resident of a jurisdiction with specific consumer privacy protections, additional rights may apply. These may include the right to know the categories of personal information collected, the purposes for which information is used, the categories of recipients with whom information is shared, and the applicable retention criteria.

Where required by law, we will recognize valid opt-out preference signals, including Global Privacy Control signals, for the processing activities to which those signals apply.

To exercise your privacy rights, please contact us at [email protected]. We may request information reasonably necessary to verify your identity and confirm that your request relates to information we hold.

We will review and respond to valid requests within the time limits required by applicable law. Certain information may need to be retained where legally required or where an applicable exception permits continued processing.

You will not be unlawfully discriminated against for exercising privacy rights available to you under applicable law.

Marketing Communications

If you subscribe to our newsletter or consent to receive promotional communications, we may use your email address to provide product updates, promotional offers, and information about Martnemo.

You may opt out of marketing emails at any time by clicking the unsubscribe link provided in the email or contacting us at [email protected].

Opting out of marketing communications will not prevent us from sending transactional or service-related messages necessary to fulfill your orders, provide important account information, or respond to your requests.

Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other online services.

These third parties may collect information directly from you or through their own technologies when you interact with their services.

Martnemo does not control the independent privacy practices of third-party websites and services. We encourage you to review their privacy policies before providing personal information or using their services.

Children's Privacy

Our website is intended for a general audience and is not directed to children as defined by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy requirements. We do not knowingly use AppLovin advertising technologies to process children's data or provide children's data to AppLovin.

If you believe that a child has provided personal information to us inappropriately, please contact us at [email protected]. We will review the matter and take appropriate action as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, advertising technologies, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this policy. Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect personal information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance concerning the personal information we process, please contact us using the details below.

Brand Name: Martnemo

Company Name: Guangzhou Haidan Culture Media Co., Ltd.

Email: [email protected]

Business Address: Room 105, B1551, No. 78 Huijing Road, Tangjing Subdistrict, Baiyun District, Guangzhou, Guangdong 510403, China

We will make reasonable efforts to respond to your inquiry within the time required by applicable law.